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How can I pay for my goods?
Our retailers generally accept all major credit and debit cards.
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Is it secure?
Yes. All of our retailers utilise the industry-standard Sockets Layer (SSL) technology to encrypt all your personal information including debit and credit card number, name and address.
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What if I have a problem with a transaction?
The fastest way to have your problem rectified will generally be to contact the retailer direct. The retailer's contact details will be clearly visible on their website. Perkz only work with partners that offer great customer service so you should see a fast resolution to your query.
If you are still having problems after contacting the retailer then please contact us.
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What type of products do you offer promotions on?
We are willing to feature pretty much anything that you can buy legally online from a quality supplier, if there is sufficient demand for it (although we will not to feature items that may cause offence).
For each company that signs up for Perkz we review the demographic profile of the employees and aim to then tailor promotions that fit with that profile. We constantly monitor promotions in order to give you more of what you want and less of what you don't.
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How often do promotions change?
Promotions change once a month on average. On the offers home page you can opt to receive a monthly email telling you about the new promotions available. Where promotions are proving particularly popular we will aim to leave them on for longer than a month and equally if some promotions are underperforming we will take them off earlier.
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When will my goods be delivered?
You will need to check specific delivery times with the retailer concerned, but we do ensure that we select retailers that can offer delivery times in line with general customer expectations, typically 2-3 working days.
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Can you deliver outside the UK?
Many of our retailers can deliver outside of UK. However you will need to check this with the individual retailer concerned - you can normally find delivery options by clicking on the "Terms and Conditions" link on the retailer's site.
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What about guarantees and after-sales service?
With the exception of perishable items like flowers all products are automatically covered by the manufacturer's one-year warranty, in line with your statutory legal rights. Most of our retailers offer further guarantees and a range of back up services - you will need to check the retailer's website to find out their specific guarantees and after-sales support.
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What about returns?
Legally you are automatically entitled to get your money back if you return your goods within 7 working days of receipt. However our retailers generally go well beyond this minimum requirement and many also offer a free returns service. You will need to check the terms and conditions on the retailer's website to find out their specific returns policy.
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What information do you collect and why?
Perkz collects your email address to make sure that visitors to Perkz are genuine employees of participating companies.
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Do you disclose your information to outside parties?
We do not.
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Will I get "spammed" by the retailers?
All participating retailers are legally obliged to comply with the data protection act (and Perkz checks that they actually do comply, as well) so you will not get emails from retailers unless you have opted to receive these emails.
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Who is behind Perkz?
Perkz is an independently owned company, so you will only get the offers that are best for you.
The Perkz management team is as follows:
David Tedford - General Management
David has 14 years sales and marketing experience with Shell, Unilever, Barclays and Egg. David was instrumental in Egg's transition to the Internet channel, including setting up and managing Egg's Internet shopping portal. Prior to this David managed a successful employee loans scheme for Barclays. Married with a young family - interests include the Wacky Warehouse, Gulliver's Land and occasionally Tae-Kwon-Do, football and playing guitar
Paul Ireland - Design and Technical
Paul is a software designer/developer with experience spanning back to 1982 at companies including NatWest, Reed Business Information and Nomura. Seeking a greater creative outlet, Paul founded a games company in 1998 to design and develop 3D technology and games for PCs and mobile phones. His latest games are being sold through major phone operators worldwide. In his spare-time Paul enjoys photography and snowboarding.
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How do I get Perkz for my company?
As an employer, if you are interested in setting up Perkz for your employees please click here
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